What I do

Two service lines.
One standard of judgment.

A primary buyer-side diligence practice and a selective Fractional CCO offer. The common thread is disciplined judgment on enterprise software decisions and the operating outcomes that follow them.

Primary service

Enterprise Infrastructure & Software Diligence

For leadership teams making enterprise software or infrastructure decisions with material commercial, operational, or adoption consequences.

Discuss your situation

Scope

  • Decision framing and evaluation design
  • Weighted scorecards and selection criteria
  • PoC and bake-off structure
  • Commercial and contract risk review
  • Implementation readiness assessment
  • Adoption and governance planning
  • Executive recommendation support

Typical outputs

  • Decision brief
  • Shortlist and scorecard
  • PoC success criteria
  • Commercial risk summary
  • Adoption risk assessment
  • Executive recommendation pack

What this delivers

A more defensible decision, clearer commercial visibility, stronger executive alignment, and a better path from selection to value.

Select service

Fractional CCO Services

For SaaS companies that need experienced post-sale leadership without a full-time executive hire.

Discuss your situation

Scope

  • CS operating model design
  • Segmentation and coverage strategy
  • Customer journey and playbooks
  • KPI tree, health logic, and reporting cadence
  • Renewal and expansion discipline
  • Executive coaching for CS leaders
  • Cross-functional alignment across product, sales, and delivery

Typical outputs

  • Post-sale operating model
  • Customer segmentation and playbooks
  • KPI dashboard and governance cadence
  • Executive reporting structure
  • Renewal and adoption improvement plan

What this delivers

A stronger customer engine, clearer value communication, better renewal confidence, and more disciplined post-sale execution.

Conflict policy

How I manage independence.

Buyer-side diligence is the primary focus of the practice.

Vendor-side Fractional CCO work is selective and conflict-screened. I do not accept overlapping buyer-side and vendor-side engagements in the same category, market, or competitive set.

Engagement style

Every engagement is principal-led.

Principal-led
You work directly with me, not through resourcing layers.
Commercially grounded
Judgment anchored in real operating experience across enterprise software.
Built to hold up
Outputs designed for operating reality, not for the room where the pitch happens.

Get started

Tell me the decision,
timeline, and stakes.

I'll assess quickly whether I can add value.

Book a fit call